Hd108 takes your privacy seriously. This policy transparently explains how we collect, use, store, and protect your personal data — in plain language that every Malaysian member can understand.
Six core principles that shape how hd108 handles and protects every member's personal data.
All personal data and financial transactions on hd108 are protected by 256-bit SSL encryption — the same security standard used by major Malaysian banking institutions. No sensitive information is transmitted or stored without full encryption.
Hd108 has never sold, rented, or shared members' personal data with any third party for marketing or other commercial purposes, and never will. Your data belongs to you — it will not become a commodity for hd108's business.
Hd108 only collects data that is strictly necessary to provide its services, process financial transactions, and meet legal obligations. We do not collect data beyond what is required for the platform to operate.
Hd108 members have the right to access, correct, request a copy of, and request the deletion of their personal data. You need not worry about your data — ultimate control always remains with you as the data owner.
Your financial transaction details — whether deposits made via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX — are processed through encrypted payment channels and are never stored directly on hd108 servers in unencrypted form.
Hd108 retains personal data only for as long as necessary for the purpose for which it was collected, or as required by law. Once data is no longer needed, it is securely disposed of using deletion procedures that comply with industry standards.
This Privacy Policy ("Policy") describes how hd108 ("we", "platform", or "hd108") collects, uses, discloses, transfers, and protects your personal information when you use the hd108.site website, the hd108 mobile app, and all related services.
Hd108 is committed to protecting the privacy of every member and user on our platform. We understand that entrusting your personal information to any online platform is a significant decision, and we take that responsibility seriously. This policy is written in plain, accessible language because we believe every member deserves to know exactly what happens to their data.
This Privacy Policy covers all your interactions with hd108, including account registration, login activity, financial transactions, gaming activity, customer support communications, mobile app usage, and all other interactions with our platform.
Important Notice: If you disagree with any part of this Privacy Policy, please discontinue your use of hd108 services. Continued use of our platform following notice of any policy amendment will be taken as acceptance of the updated privacy terms.
Hd108 collects personal data through various means — directly from you during registration and platform use, automatically through tracking technologies, and in some cases from legitimate third-party sources. The following are the categories of data we collect:
| Data Category | Example | How It Is Collected | Required? |
|---|---|---|---|
| Identity | Name, date of birth, IC | Registration form | Yes |
| Relationship | Email, phone number, address | Registration form | Yes |
| Financial | TnG account name, GrabPay account name | Deposit/withdrawal transactions | Yes |
| Technical | IP address, device type, browser | Automatic | Automatic |
| Usage | Games, bets, sessions | Automatic | Automatic |
| Communications | Support chat records | Support interactions | Where relevant |
Hd108 uses collected personal data solely for legitimate and specific purposes. Below is a full list of how your data is used on the hd108 platform:
Right to Withdraw Marketing Consent: You may opt out of marketing communications from hd108 at any time by clicking the "unsubscribe" link in our marketing emails, or by contacting the hd108 support team directly. Withdrawing your marketing consent will not affect important operational communications related to your account.
Hd108 does not sell, rent, or share members' personal data with third parties for their own marketing purposes. However, in the course of operating the platform, hd108 may share your personal data with a limited and specific set of third-party categories as follows:
All third parties with whom hd108 shares data are bound by strict data protection agreements and are only permitted to use that data for the specific purposes agreed upon — nothing beyond that.
Please Note: hd108 has never and will never sell members' personal data to marketing companies, data aggregators, or any party without a direct relationship to the delivery of hd108 services. If you receive a communication claiming to be from hd108 but suspect it is not legitimate, please contact our support team immediately.
Hd108 continuously invests in best-in-class security technologies and procedures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While hd108 takes all reasonable precautions, no security system can be guaranteed 100% free from threats. In the event of a data breach affecting your information, hd108 is committed to notifying you within the timeframe required by applicable law.
Your Responsibilities: Your data security also depends on the precautions you take. Use a strong and unique password for your hd108 account, enable 2FA, and never share your login credentials with anyone — including individuals claiming to be hd108 staff.
Hd108 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the hd108 website.
| Cookie Type | Purpose | Duration | Can Be Declined? |
|---|---|---|---|
| Login sessions, security, language preferences | Session / 30 days | No — required for core functionality | |
| Odds format settings, game preferences, self-imposed limits | 1 year | Yes — but affects experience | |
| Understanding platform usage patterns for improvement | 2 years | Yes — via cookie settings |
You can control or delete cookies through your web browser settings. However, disabling essential cookies may affect certain features of the hd108 platform and could prevent you from logging into your account correctly. hd108 does not use cookies to track your activity on other websites outside our platform.
Hd108 respects your rights as a data subject. The following are the rights you hold regarding your personal data stored by hd108:
You have the right to request a copy of the personal data hd108 holds about you. We will provide this information in a readable format within 30 days of the request date.
If the personal data hd108 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated promptly.
Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to mandatory record-keeping obligations that we are legally required to comply with.
You have the right to request that the processing of your data be restricted under certain circumstances, such as when you dispute the accuracy of the data or object to its processing.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider where applicable.
You have the right to object to the processing of your personal data for direct marketing purposes at any time — and hd108 will honour that request without question.
To exercise any of the rights above, please contact the hd108 support team by email at support@hd108.site or via live chat within the platform. We will verify your identity before processing any data-related request to ensure the security of your information.
Hd108 is a platform designed and intended exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store the personal data of anyone under the age of 18.
If you are a parent or guardian and suspect that your child or dependent who is underage has accessed the hd108 platform or submitted their personal data, please contact us immediately at support@hd108.site. hd108 will take immediate action to investigate, close the account in question if one exists, and remove all associated data from our systems.
Important Notice: If, during the KYC process or at any point thereafter, we find that an account is held by someone under 18 years of age, the account will be terminated immediately, all winnings will be voided, and all deposits will be returned to their legal guardian in accordance with established procedures.
In the course of its operations, hd108 may process or store members' personal data on servers located outside Malaysia. Such transfers only take place where necessary for service delivery — for example, to support international game providers offering live baccarat or slots available on the hd108 platform.
When personal data is transferred across borders, hd108 ensures that:
Hd108 retains your personal data for as long as necessary to fulfil the original purpose of collection, or for as long as required by applicable laws and regulations. The following are retention guidelines for key data categories:
Once the retention period expires, data is securely disposed of using methods that ensure it cannot be recovered — whether through secure deletion from databases or physical destruction of storage media where applicable.
The hd108 platform may contain links to or integrations with third-party services that maintain their own privacy policies separate from hd108. These include payment providers such as Touch 'n Go eWallet, GrabPay, DuitNow, and others, as well as game providers that offer their titles through the hd108 platform.
Hd108 is not responsible for the privacy practices or content of these third-party platforms. We recommend reading the privacy policy of each third-party service you use in connection with the hd108 platform. The existence of a link to or integration with a third-party service does not imply that hd108 endorses or is responsible for their privacy practices.
Hd108 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, technology, legal requirements, or other legitimate reasons. When material amendments are made, we will notify you via:
Continued use of the hd108 platform after any policy amendment is considered acceptance of the updated terms. We encourage you to review this Privacy Policy page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how hd108 handles your personal data, please reach out to us via:
Our team will respond to privacy-related enquiries within 48 business hours and will work to resolve any concerns in a transparent and fair manner.
Data protection is not merely a legal obligation for us — it is a core part of hd108's identity and values.
Highest-grade data encryption
Your data is not our product
Secure identity verification
Round-the-clock security
Independent security assessments
Stored & transmitted with encryption
When you register on any online gaming platform — including hd108 — you are entrusting some of your most personal information to that platform. Your full name, ID number, home address, phone number, eWallet account details — all of this is data that, if mishandled, could expose you to serious risks ranging from identity theft to financial fraud. This is why hd108 treats its privacy policy not merely as a legal document that must be published, but as a genuine agreement between us and you.
Trust is the most valuable asset in the online gaming industry. hd108 builds that trust not through empty promises, but through consistent and measurable action. The use of 256-bit SSL encryption means that every time you log in to hd108, place a bet on a Malaysia Super League match, upload a KYC document, or withdraw your winnings via Touch 'n Go eWallet — all data moving between your device and our servers is fully encrypted. No one in between can read or alter that information.
One thing hd108 is particularly proud of is our strictly upheld "no data selling" policy. In today's digital age, personal data has become an incredibly valuable commodity — many tech companies generate significant revenue by selling or sharing their users' data with advertisers and marketing firms. hd108 firmly rejects this business model. We believe hd108's revenue should come from the services we provide, not from trading our members' personal information. This is not merely a policy — it is an ethical principle that shapes how we operate.
Regarding the KYC (Know Your Customer) process, we understand that many Malaysian players may feel uncomfortable when asked to submit copies of their identification documents. This concern is completely valid, and we respect it. The KYC process at hd108 exists not to inconvenience members, but to serve three critically important purposes: first, to protect you from parties who may attempt to use your identity to register an account without your knowledge; second, to comply with anti-money laundering legal requirements that ensure the platform is not misused for unlawful purposes; and third, to ensure your winnings are paid out to the right person. KYC documents you submit are stored with strict encryption, and access to those files within the hd108 organisation is strictly limited.
For hd108 members who actively play live baccarat, slots, or place sports bets — your gaming activity data is also personal information that we protect. hd108 uses this data for platform operations and to meet responsible gaming requirements — for example, to detect patterns that may indicate a problem and to ensure that any limits you have set for yourself are fully enforced. hd108 does not use your gaming activity data for aggressive marketing or sales pressure.
Your rights as a data subject — including the right to access, rectify, request deletion, and object to data processing — are not merely rights that exist on paper at hd108. Our team handles data rights requests seriously and within a reasonable timeframe. If you ever want to know exactly what data we hold about you, send us a request and we will provide a comprehensive data report in a readable format.
Finally, hd108 wishes to remind all members that data security is a shared responsibility. On our end, hd108 does everything within our power — at the system and operational level — to protect your data. However, there are aspects that rely entirely on you: using a strong password, enabling 2FA, staying alert to phishing emails impersonating hd108, and never sharing your login details with anyone. Together, we can ensure that the experience of playing on hd108 is safe, enjoyable, and trustworthy for all Malaysian members.
Answers to the most frequently asked questions from members about privacy and data security at hd108.